Privacy Policy

1. Introduction

BroaeD (‘we’, ‘our’, ‘us’) respects your privacy. This policy explains what information we collect when you visit broaed.com, how we use it, and your rights around it.

2. Information We Collect

Information you give us

• when you fill out a contact form or book a call, we may collect your name, email, company name, job title, and phone number.
• Messages you send us via email, contact forms, or any chat widget on the site
• Email address – if you subscribe to our newsletter or content

Information collected automatically

• Device and browser details, IP address, pages visited, and referring URLs
• Session and behavioral data via cookies and analytics tools (e.g. Google Analytics)
• Interaction data from any AI chat widget embedded on the site

3. How We Use It

We use the information we collect to:

• Respond to your inquiry or schedule a discovery call
• Send relevant updates or marketing emails (only with your consent – unsubscribe anytime)
• Understand how visitors use our site and improve the experience
• Comply with applicable legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Tools and platforms that power our operations (e.g. CRM software, email marketing tools, scheduling tools, analytics providers) – solely to deliver our services
• Legal or regulatory authorities — only when required by law

All third-party tools we use are bound by their own privacy policies and, where applicable, data processing agreements.

5. Cookies

We use essential cookies (required for the site to work) and analytics cookies (to understand usage). If you are visiting from the EU/EEA, we will ask for your consent before setting non-essential cookies.

You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect how the site functions.

6. International Visitors

BroaeD is based in India and serves clients globally. If you are located in the EU, EEA, or UK, your data is processed in accordance with the General Data Protection Regulation (GDPR). If you are in California, your rights under the CCPA apply. We take appropriate steps to ensure your data is handled securely regardless of where you are located.

7. Your Rights

Depending on where you are, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Opt out of marketing communications at any time
• Request a portable copy of your data
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at privacy@broaed.com. We will respond within 30 days.

8. Data Security

We use industry-standard security practices to protect your data, including encrypted connections (HTTPS) and access controls. No system is completely secure, but we take this seriously and will notify affected parties in the event of a breach as required by law.

9. Data Retention

We keep your information only as long as needed — typically 2 years for contact inquiries and until you unsubscribe for email communications. You can request deletion at any time.

10. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a revised date. Continued use of our site after changes are posted means you acknowledge the updated policy.

11. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

12. Contact

Questions about this policy? Reach us at:

Email: legal@broaed.com

Website: https://broaed.com/contact