1. Agreement to terms

1.1 These Terms of Service (“Terms”) govern your access to and use of the website located at https://broaed.com and any related pages, forms, content, communications, and services provided by BroaeD (“Company,” “we,” “our,” or “us”).

1.2 By accessing or using our website, contacting us, booking a call, submitting a form, you agree to these Terms. If you do not agree, please do not use our website or services.

2. Use of the Website

You may use our website only for lawful business purposes. You agree not to:

• Use the website in violation of applicable laws or regulations.
• Submit false, misleading, unlawful, confidential, or harmful information.
• Attempt to gain unauthorized access to the website, servers, systems, or connected services.
• Interfere with the security, availability, or operation of the website.
• Copy, scrape, harvest, or misuse website content or data without our permission.
• Use the website to transmit malware, spam, or other harmful code.

We may restrict, suspend, or block access to the website if we believe your use violates these Terms or creates legal, security, operational, or reputational risk.

3. Our Services

3.1 Our services may include growth strategy, outbound systems, AI-assisted workflows, lead generation, lead qualification, enrichment workflows, CRM automation, sales pipeline automation, customer onboarding systems, customer success automation, reporting, integrations, and revenue operations support.

3.2 The specific scope, deliverables, timelines, fees, responsibilities, and payment terms for any paid engagement will be set out in a separate proposal, statement of work, service agreement, order form, or other written agreement.

3.3 These website Terms do not, by themselves, create a client services agreement. If you become a client, the separate written agreement for that engagement will control if it conflicts with these Terms.

4. No Guaranteed Results

4.1 We aim to deliver professional, commercially reasonable work, but we do not guarantee any specific business outcome, lead volume, conversion rate, meeting count, revenue figure, deliverability rate, return on investment, ranking, approval, or growth result.

4.2 Results depend on many factors outside our control, including your offer, market, data quality, audience, sales process, budget, platform policies, domain reputation, team responsiveness, and broader market conditions.

4.3 Any specific timelines, deliverables, or outcomes expressly committed to in a signed proposal or service agreement are governed by that agreement and are not affected by this general disclaimer.

5. AI-Assisted Services

Our services may use artificial intelligence, automation tools, enrichment tools, analytics systems, and third-party platforms. AI-assisted outputs may be incomplete, inaccurate, or require human review.

You are responsible for reviewing and approving any content, workflows, campaign materials, automations, recommendations, or other outputs before relying on them, publishing them, or using them in your business.

Unless separately agreed in writing, we do not use client confidential information or client customer data to train public AI models.

6. User and Client Responsibilities

If you submit information to us or engage our services, you agree to:

• Provide accurate, complete, and timely information.
• Ensure that any data, lists, content, credentials, materials, or instructions you provide are lawful and authorized for use.
• Meet any legal or compliance responsibilities that apply to the materials, instructions, approvals, and data you provide to us.
• Comply with applicable laws, platform terms, privacy rules, anti-spam rules, and industry requirements.
• Maintain appropriate access to your own accounts, tools, domains, email systems, CRM systems, and third-party platforms.

We may rely on the information, materials, and instructions you provide.

7. Intellectual Property

All content on our website, including text, design, graphics, layouts, logos, service descriptions, frameworks, processes, templates, and other materials, belongs to BroaeD or its licensors and may not be copied, reproduced, distributed, modified, or used without our written permission.

Materials you provide to us remain yours. You grant us a limited right to use those materials solely to respond to your inquiry, prepare a proposal, or provide agreed services.

Unless a separate written agreement states otherwise:

• Custom final deliverables created specifically for you become yours after full payment.
• BroaeD retains ownership of its pre-existing materials, methods, tools, templates, frameworks, know-how, systems, reusable components, and general expertise.
• We may use general skills, knowledge, ideas, and experience gained during engagements, provided we do not disclose your confidential information.

8. Confidentiality

If you share confidential business information with us during a discovery call, proposal process, or service engagement, we will use reasonable care to protect it and will use it only to evaluate or deliver services to you.

Confidential information does not include information that is publicly available, already known without restriction, independently developed, lawfully received from another source, or required to be disclosed by law.

Client-specific confidentiality obligations may be further defined in a separate written agreement.

9. Privacy and Data Processing

Our collection and use of personal information is described in our Privacy Policy.

Where we process personal information on behalf of a client as part of a service engagement, we generally do so according to the client’s instructions and the applicable written agreement. A separate Data Processing Agreement may be used where required.

10. Third-Party Tools and Links

Our website and services may use or link to third-party tools, including scheduling tools, forms, CRM systems, analytics platforms, email tools, automation platforms, AI services, cloud services, enrichment tools, and social platforms.

We are not responsible for third-party websites, platforms, tools, policies, availability, security, pricing, outages, data practices, or changes. Your use of third-party services may be governed by their own terms and privacy policies.

11. Disclaimers

The website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, secure, error-free, or free from harmful components.

Information on the website is for general business and informational purposes only. It does not constitute legal, financial, tax, accounting, or professional advice.

12. Limitation of Liability

To the maximum extent permitted by law, BroaeD will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunities, or business interruption arising from or related to your use of the website or services.

For paid client engagements, liability terms will be set out in the applicable written agreement.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to any separate written agreement that states otherwise, disputes relating to these Terms, the website, or our services will be subject to the courts located in Patna, Bihar, India.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website or services after changes are posted means you accept the updated Terms.

15. Contact

If you have questions about these Terms, contact us at:

Email: legal@broaed.com
Website: https://broaed.com/contact